Abstract—In the 21st century the boundaries of business are
expanding everyday and the management of different portfolios
is not an easy task. Organizations are striving for innovation
and to gain a competitive edge. Knowledge Management put
emphasis on particularly this issue. This study has focused on
the role of middle management in the implementation of
knowledge management with the help of KM processes and
strategies which eventually leads to innovation. Also the critical
success factors of knowledge management on innovation are
discussed in the study. The study concludes that the Knowledge
Management processes which are Knowledge Creation,
Knowledge organizing, Knowledge Storage , Knowledge
Sharing & Knowledge Utilization have significant but indirect
impact on banking industry, and the results showed that these
processes are contributing in the enhancement of innovation in
banking industry.
Index Terms—Knowledge management, organizational
innovation, organizational performance.
The authors are with the COMSATS Institute of Information Technology,
Pakistan (e-mail: dr.saminanawab@comsats.edu.pk,
tahiraasifpk@hotmail.com, mohsin@ciitwah.edu.pk,
shahfadi@yahoo.com).
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Cite: Samina Nawab, Tahira Nazir, Muhammad Mohsin Zahid, and Syed Muhammad Fawad, "Knowledge Management, Innovation and Organizational Performance," International Journal of Knowledge Engineering vol. 1, no. 1, pp. 43-48, 2015.
